Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

ICTTEN307 Mapping and Delivery Guide
Repair and replace telecommunications network hardware

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency ICTTEN307 - Repair and replace telecommunications network hardware
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills and knowledge required to fix and reinstate equipment in switching, transmission and fixed and mobile radio networks; including the various transmission path components, such as cable, optical fibre, radio, microwave and satellite.It applies to individuals working as field officers, technicians or technical supervisors for carriers, or other service providers. It also applies to work performed under direction of the Network Operations Centre (NOC), where control of the network is coordinated.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances should be typical of those experienced in the telecommunications networks engineering field of work and include access to:

a suitable site to replace telecommunications network hardware

a range of hardware currently used in industry

a range of general and test equipment required for testing telecommunications network hardware.

Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Prepare for hardware repair and replacement
  • Obtain relevant legislation, codes, regulations and standards for the given work
  • Discuss and record details of hardware to be repaired or replaced, and proposed work schedule with the appropriate person at NOC
  • Work safely according to relevant safety legislation and company work practices, identifying hazards and using personal protective equipment
  • Obtain appropriate replacement hardware and associated documentation
  • Inspect network and determine need for repair task
  • Obtain tools and check they are in good working order
  • Undertake an impact risk assessment of the hardware replacement with the NOC, and prepare for contingencies using contingency plan
       
Element: Rectify fault by replacing hardware
  • Replace equipment as instructed by the NOC following anti- static precautions in the case of sensitive electronic equipment and work health and safety (WHS) and environmental requirements
  • Inform NOC if problems occur with hardware replacement so escalation may commence and contingency plan initiated
  • Test replacement hardware to ensure satisfactory functionality
       
Element: Clean up worksite and complete administrative work
  • Remove waste and debris from worksite and dispose of according to environmental requirements and restore work area to NOC satisfaction
  • Recover faulty equipment and return to appropriate point for disposal or refurbishment
  • Complete documentation, update fault records and make recommendations according to the enterprise quality assurance system
  • Notify appropriate person at the NOC of job completion and obtain sign-off
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare for hardware repair and replacement

1.1 Obtain relevant legislation, codes, regulations and standards for the given work

1.2 Discuss and record details of hardware to be repaired or replaced, and proposed work schedule with the appropriate person at NOC

1.3 Work safely according to relevant safety legislation and company work practices, identifying hazards and using personal protective equipment

1.4 Obtain appropriate replacement hardware and associated documentation

1.5 Inspect network and determine need for repair task

1.6 Obtain tools and check they are in good working order

1.7 Undertake an impact risk assessment of the hardware replacement with the NOC, and prepare for contingencies using contingency plan

2. Rectify fault by replacing hardware

2.1 Replace equipment as instructed by the NOC following anti- static precautions in the case of sensitive electronic equipment and work health and safety (WHS) and environmental requirements

2.2 Inform NOC if problems occur with hardware replacement so escalation may commence and contingency plan initiated

2.3 Test replacement hardware to ensure satisfactory functionality

3. Clean up worksite and complete administrative work

3.1 Remove waste and debris from worksite and dispose of according to environmental requirements and restore work area to NOC satisfaction

3.2 Recover faulty equipment and return to appropriate point for disposal or refurbishment

3.3 Complete documentation, update fault records and make recommendations according to the enterprise quality assurance system

3.4 Notify appropriate person at the NOC of job completion and obtain sign-off

Evidence of ability to:

rectify fault as instructed by Network Operations Centre (NOC), following work health and safety (WHS) requirements and anti-static precautions

replace telecommunications hardware within service assurance guidelines according to enterprise procedures

update fault records database according to enterprise procedures

liaise with appropriate personnel in the NOC for information and reporting purposes.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

explain application of direct current (DC) and alternating current (AC) electrical principles

describe static electricity and its importance in testing and working with telecommunications equipment

describe behaviour of faulty network elements including symptoms and impact on network

interpret test results and network element or system specifications

describe the operation and purpose of testing equipment

summarise common telecommunications hardware and network structures

outline performance testing and fault-finding techniques of telecommunications networks

explain systematic and logical fault-finding

list types of power sources used in telecommunications networks

select and describe appropriate test equipment used to undertake fault finding procedures.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare for hardware repair and replacement

1.1 Obtain relevant legislation, codes, regulations and standards for the given work

1.2 Discuss and record details of hardware to be repaired or replaced, and proposed work schedule with the appropriate person at NOC

1.3 Work safely according to relevant safety legislation and company work practices, identifying hazards and using personal protective equipment

1.4 Obtain appropriate replacement hardware and associated documentation

1.5 Inspect network and determine need for repair task

1.6 Obtain tools and check they are in good working order

1.7 Undertake an impact risk assessment of the hardware replacement with the NOC, and prepare for contingencies using contingency plan

2. Rectify fault by replacing hardware

2.1 Replace equipment as instructed by the NOC following anti- static precautions in the case of sensitive electronic equipment and work health and safety (WHS) and environmental requirements

2.2 Inform NOC if problems occur with hardware replacement so escalation may commence and contingency plan initiated

2.3 Test replacement hardware to ensure satisfactory functionality

3. Clean up worksite and complete administrative work

3.1 Remove waste and debris from worksite and dispose of according to environmental requirements and restore work area to NOC satisfaction

3.2 Recover faulty equipment and return to appropriate point for disposal or refurbishment

3.3 Complete documentation, update fault records and make recommendations according to the enterprise quality assurance system

3.4 Notify appropriate person at the NOC of job completion and obtain sign-off

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Obtain relevant legislation, codes, regulations and standards for the given work 
Discuss and record details of hardware to be repaired or replaced, and proposed work schedule with the appropriate person at NOC 
Work safely according to relevant safety legislation and company work practices, identifying hazards and using personal protective equipment 
Obtain appropriate replacement hardware and associated documentation 
Inspect network and determine need for repair task 
Obtain tools and check they are in good working order 
Undertake an impact risk assessment of the hardware replacement with the NOC, and prepare for contingencies using contingency plan 
Replace equipment as instructed by the NOC following anti- static precautions in the case of sensitive electronic equipment and work health and safety (WHS) and environmental requirements 
Inform NOC if problems occur with hardware replacement so escalation may commence and contingency plan initiated 
Test replacement hardware to ensure satisfactory functionality 
Remove waste and debris from worksite and dispose of according to environmental requirements and restore work area to NOC satisfaction 
Recover faulty equipment and return to appropriate point for disposal or refurbishment 
Complete documentation, update fault records and make recommendations according to the enterprise quality assurance system 
Notify appropriate person at the NOC of job completion and obtain sign-off 

Forms

Assessment Cover Sheet

ICTTEN307 - Repair and replace telecommunications network hardware
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

ICTTEN307 - Repair and replace telecommunications network hardware

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: